Managing the Expectations of Your Clients

If you are producing audio for clients it’s vital that you carefully manage their expectations of you as well as your expectations of them.

When you and a client are crystal clear on what is expected from each other in the working relationship, there will be MUCH less confusion and uncertainty because you have a definitive framework within which you both can work confidently. And moving forward there will almost never be any surprise or shock to them or you.

Some specific areas which you will want to be clear on (among many others): Launch timing, turnaround time for producing episodes, method and timing for requesting edits, guest communications, etc.

Have you ever had trouble managing clients?

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