4th Gen. Focusrite Scarlett Series Interfaces – Solo, 2i2 and 4i4
October 19, 2023
2 Comments
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Sometimes a guest will struggle connecting their audio over the internet and I often have to hold their virtual hand and walk them through the myriad settings and steps necessary for them to be connected properly and sounding good using whatever equipment they have.
Most soundcheck take around 5-10 minutes, but occasionally soundcheck can take 30-60 minutes depending on the guests equipment and computer savviness. Usually after a long struggle all the technical difficulties are sussed out and the interview can start, but sometimes the audio-ruining issues cannot be overcome and we have to give up. In those cases we often revert back to calling the guest on the phone which of course results in audio that sounds quite bad. This concession can also have the effect of sucking lots of energy and/or enthusiasm out of the participants due to the fact that a 30-60 minute struggle produced absolutely no good results. But, the show must go on.
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One Response
I have a 10 minute rule. If I can’t get it sorted in 10 minutes then I need a decision. Is the recording good enough? Can I fix it in post? Can I re-book?
If it’s a Go, then I usually warn the guest that I may have to re-run the recording if I can’t resolve in post.
If it’s a No, then I’ll need to understand the nature of the problem. Can it be fixed remotely ? Do I need to book them into a Studio or somewhere with good internet access? Can we meet up?
Ideally there would be a register of people around the world that are willing to go to a local location and record.